Privacy Policy
Effective Date: January 1st 2024
Chantal REdefined (“we,” “us,” “our”) values your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you visit our website or use our services, in compliance with the California Consumer Privacy Act (CCPA).
1. Information We Collect
We collect the following categories of personal information:
- Identifiers: Name, email address, phone number, billing and shipping address.
- Commercial Information: Purchase history and product preferences.
- Internet Activity: IP address, browsing behavior, and interactions with our site.
- Payment Information: Processed securely through third-party providers (e.g., Stripe, PayPal).
We do not collect sensitive personal information unless provided by you voluntarily (e.g., for support inquiries).
2. How We Use Your Information
We use the information we collect to:
- Process orders and manage your account.
- Provide customer support.
- Improve our website, products, and services.
- Send promotional emails (with opt-out options).
- Comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors (e.g., payment processors, shipping companies).
- Legal Authorities: When required by law or to protect our rights.
4. Your Rights (California Residents)
Under the CCPA, California residents have the following rights:
- Right to Know: Request details about the personal information we collect, use, and share.
- Right to Delete: Request deletion of your personal information (subject to legal exceptions).
- Right to Opt-Out: Opt-out of the sale of personal information (we do not sell your data).
- Right to Non-Discrimination: You will not face discrimination for exercising your privacy rights.
To exercise these rights, contact us at [Insert Contact Email] or call us at [Insert Phone Number].
5. Cookies and Tracking Technologies
We use cookies to improve your experience. You can adjust your browser settings to refuse cookies, but some features of our site may not function properly.
6. Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
Email: [chantal@chantalredefined.com]
